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How to Check Order Details

HDM Admin - Tuesday, January 07, 2014

When you build a custom website with Hazel Digital Media, you don't just get yourself a pretty website. What visitors see is only the tip of the iceberg. You are also getting your hands on today's most sophisticated admin console, meaning the backend of your website – what you see – is lush with all of the tools you'll need to stay organized, measure analytics, and ultimately grow your client base.

One appendage of your custom website's backend is the Order Details Page. This is an especially useful tool for those E-Commerce websites which have storefronts set up. A great deal of shopping is done online these days, and with orders flooding through, the admin console helps you to stay organized and efficient. It will keep your customers happy, it will prevent mistakes, and best of all, it's incredibly easy to access and manage.

Getting to the Order Details Page only takes a moment. First, log into your admin console, almost always accessed via yourdomainname.com/admin. Enter your username and password, and just like that, you're looking at the entire overview of your site, as well as the complete set of tools you'll be using to get the most out it.

There's a side panel on the left, with one tab that says CRM. Click on this, and a drop-down menu will appear. From here, just hit Orders, and you're there.


The screen that appears next holds all the information relevant to observing and organizing items purchased through the frontend of the custom website. As you'll see, you can keep a list of specific items purchased, recurring customers, where they live, how much they owe you, and whether that payment has been collected or not. Best of all, this information enters the Order Details Page automatically – as soon as the order is placed, it goes straight into your backend for you to look over.

This information is also automatically archived. This allows you, over greater periods of time, to measure the data and discover what part of the country is buying the bulk of your products. You can find out which months of the year tend to sell more, and you can also keep track of frequently-recurring clients. By being aware of this information, you can use it to your advantage when considering email marketing, newsletters, and more.

Take a quick second now to familiarize yourself with the backend of your custom website, and you'll be happy you did later on. The process is easy and effective – just follow the steps laid out above. For more information about your customer website, or if you are interested in having one built, please Call or Contact Us today – we'd love to hear from you.

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