Over the past few years, WP Engine has been a popular choice for managed WordPress hosting, offering speed, security, and reliability for businesses that rely on WordPress websites. But as we move into 2025, many small business owners are starting to question whether WP Engine is still the right fit—especially as prices climb, service evolves, and performance concerns rise.
If you're seeing changes in your hosting plan, dealing with downtime, or simply wondering whether you're getting what you pay for, you're not alone.
At Hazel Digital Media (HDM), we’ve worked with small businesses across Bluffton, Hilton Head Island, and the greater Lowcountry region for over 20 years, helping them make smart, strategic decisions about website hosting, website design, and search engine optimization. In this post, we’ll break down what’s changed with WP Engine, why it matters, and what alternatives are worth considering in 2025.
Once considered a premium hosting option for WordPress users, WP Engine has seen a shift in customer sentiment in recent months. Many small business owners are beginning to reevaluate their relationship with the platform due to several growing concerns.
One of the most common complaints is WP Engine’s increased pricing tiers, often introduced without much warning. Many customers have seen jumps in monthly fees, reduced plan features, or added charges for storage and traffic overages—changes that hit small businesses hardest.
In 2024, a number of WP Engine users experienced server outages and slow site speeds, especially those with high-traffic or plugin-heavy sites. For small businesses that rely on their websites for lead generation or sales, even short periods of downtime can have serious consequences.
As WP Engine expands its focus toward enterprise-level customers, some users have reported longer wait times and less personalized support. For small business owners who don’t have an in-house IT team, responsive support is essential.
WP Engine’s strict security protocols have improved site safety—but they’ve also caused compatibility issues with some themes and plugins, particularly custom-coded ones or tools used in older sites.
Your website hosting plays a major role in your business’s success. It's not just where your site "lives"—it's the foundation for everything from page speed and SEO performance to site security and scalability.
If your current host is underperforming, it could be affecting:
And if you're overpaying for features you don't use—or struggling to get reliable support—you’re likely missing opportunities to reinvest in your content marketing, social media marketing, or other business growth initiatives.
The answer depends on your business’s needs.
WP Engine still offers:
But for many small to mid-sized businesses, especially those working with lean budgets or relying on a partner for site management, WP Engine may no longer be the most cost-effective or flexible solution.
At Hazel Digital Media, we believe your hosting provider should support your goals—not create roadblocks. That’s why we offer custom website hosting solutions tailored to the needs of small businesses in Bluffton, Hilton Head Island, and beyond.
Here’s what we prioritize:
Whether you're starting from scratch or looking to migrate away from WP Engine, we make the process simple, secure, and stress-free.
If you're considering switching from WP Engine, we can help you:
And because we also offer full-service website design, logo design, content marketing, and search engine optimization, we ensure that your new digital foundation supports long-term growth—not just a quick fix.
WP Engine still has value—but it may no longer be the best option for every small business in 2025. Rising costs, limited flexibility, and support concerns are driving many to explore alternatives that offer more responsive service and better value.
If you're questioning whether your current hosting solution is working for you, it's a great time to re-evaluate—and we're here to help.
At Hazel Digital Media, we combine expert digital strategy with hands-on service to help businesses across the Lowcountry build secure, reliable, high-performing websites. Whether you need to migrate your WordPress site, upgrade your website hosting, or redesign your digital presence from the ground up, we’re here to guide the process every step of the way.
Submit an inquiry today to learn more about our hosting solutions, migration services, or full-service digital marketing packages.